Stop reading. Start calling. Every minute matters. Below are the four actions you must take right now, in this order.
Act Now
Call the loss mitigation line — not customer service. Tell them you have an imminent auction and need an emergency postponement review. Get a case number. Write down the rep's name and time of call.
A Chapter 13 filing creates an automatic stay that legally halts the auction immediately upon filing — even same-day. Contact a bankruptcy attorney. Many offer same-day emergency filings.
HUD-approved housing counselors can sometimes negotiate emergency postponements directly with servicers. This service is free. Call 1-800-569-4287.
Some states have emergency homeowner hotlines that can intervene with servicers. Contact your state Attorney General's consumer protection division.
1-800-569-4287 — Free HUD-approved housing counselors available now.
Search "legal aid foreclosure [your state]" for free emergency legal representation.
Search "emergency Chapter 13 filing [your city]" — many attorneys file same-day for urgent cases.
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